We are looking for a highly organized and detail-driven Business Analyst / Project Manager who can confidently bridge the gap between clients and development teams. This role demands strong ownership of requirements, documentation, sprint execution, and delivery coordination within a SaaS / Agile environment.

The ideal candidate is comfortable working directly with clients, translating discussions into precise documentation, and ensuring the development team delivers exactly what was agreed—fully documented and traceable.

Key Responsibilities

Client & Requirement Ownership

• Engage with clients to understand business needs, goals, and pain points

• Lead requirement discussions, discovery sessions, interviews, demos, and client calls

• Convert client inputs into clear, complete, and approved requirements

• Present complex concepts to non-technical stakeholders and extract critical details from discussions

Business Analysis & Documentation (Core Focus)

• Write detailed User Stories, Acceptance Criteria, and Impacted Areas

• Prepare, maintain, and control:

  • BRD / BSD

  • FSD / SRS

  • User Stories & Task Breakdown

  • Change Requests

  • MOMs (Minutes of Meeting) after every client and internal meeting

• Ensure 100% traceability from requirement → user story → task → delivery

Project Coordination & Delivery

• Break requirements into development-ready tasks

• Assign tasks to the development team and clarify scope

• Track progress using JIRA or similar tools with daily follow-ups

• Ensure tasks move accurately through To Do → In Progress → Done

• Proactively identify and manage risks, blockers, and scope creep

Agile & Sprint Support

• Participate in sprint planning, daily stand-ups, reviews, and retrospectives

• Ensure sprint commitments are clear, realistic, and achievable

• Support release planning and delivery timelines

Quality Assurance & UAT Support

• Coordinate with SQA to ensure requirements are tested accurately

• Support UAT planning, execution, and client sign-offs

• Validate delivered features against documented requirements

Required Skills & Qualifications

• Experience: 2–3 years as a Business Analyst, Project Coordinator, or similar role (SaaS experience preferred)

• Education: Bachelor’s or Master’s degree in Software Engineering, Computer Science, Business, IT, or a related field

• Agile Knowledge: Strong understanding of SDLC and Agile/Scrum methodologies

• Documentation: Excellent technical and business documentation skills

• Communication: Strong verbal and written English with confidence in client-facing discussions

• Mindset: Highly organized, detail-oriented, accountable, and delivery-focused

What Success Looks Like in This Role

• Clear, actionable requirements trusted by development teams

• Complete documentation of all project activities and decisions

• Minimal rework due to well-defined scope and strong requirement ownership

• Smooth sprint execution with fewer blockers

• Successful UAT and timely delivery aligned with business goals