Product Owner (SaaS)

Karachi, Sindh, Pakistan
Full Time
Mid Level

We are looking for a hands-on Product Owner who can translate business goals and customer pain points into clear, actionable product requirements—and drive execution with Agile teams from idea to release.

This role sits at the intersection of customer needs, business priorities, and engineering execution. You’ll own the product backlog, act as the voice of the customer, and ensure every sprint delivers real, measurable value.


Key Responsibilities

Product Ownership & Backlog Management

  • Own and actively manage the Product Backlog end-to-end

  • Act as the voice of the customer, gathering, analyzing, and documenting business and user requirements

  • Convert requirements into well-written user stories with:

    • Clear acceptance criteria

    • Impacted areas and dependencies

  • Prioritize backlog items based on business value, user impact, risk, and dependencies

  • Ensure backlog items are ready, refined, and sprint-ready


Agile Execution & Delivery

  • Lead and actively participate in:

    • Sprint Planning

    • Backlog Refinement (Grooming)

    • Sprint Reviews

  • Act as the single point of contact between:

    • Customers / Clients

    • Business stakeholders

    • Project Manager, Development, UX/UI, and QA teams

  • Ensure sprint deliverables meet the Definition of Done and quality expectations

  • Support UAT, release planning, and go-live activities


Product Discovery & Strategy Support

  • Define and maintain product workflows, wireframes, and supporting documentation

  • Continuously refine the product using:

    • User feedback

    • Analytics and usage data

  • Ensure day-to-day delivery remains aligned with the product vision and roadmap

  • Apply the full Product Management lifecycle from ideation to delivery

  • Define, validate, and iterate on Product-Market Fit (PMF)

  • Manage trade-offs, make data-driven decisions, and align stakeholders

  • Create and maintain user persona templates to guide feature design and prioritization

  • Engage regularly with customers and stakeholders to mature requirements into clear, actionable deliverables


Required Skills & Competencies

  • Bachelor’s or Master’s degree in Software Engineering, Computer Science, Business, IT, or a related field

  • 2–3 years of experience as a Product Owner, Product Analyst, or Business Analyst on SaaS products

  • Strong ability to write clear, structured, and testable user stories

  • Experience with backlog prioritization techniques such as:

    • MoSCoW

    • WSJF

    • Value vs Effort

  • Strong communication and stakeholder management skills

  • Analytical mindset with strong problem-solving ability

  • Comfortable working with cross-functional teams (Engineering, Design, QA, Business)

  • Excellent documentation, requirement-gathering, and clarification skills


Nice to Have (Big Plus)

  • Experience working on scalable software products

  • Prior experience in Healthcare / HealthTech

  • Exposure to product analytics tools (GA, Mixpanel, Amplitude, etc.)

  • CSPO / PSPO certification


What Success Looks Like in This Role

  • A clear, well-prioritized backlog that the development team trusts

  • Minimal rework due to strong requirements and acceptance criteria

  • Smooth sprint execution with fewer blockers

  • Features delivered that solve real user problems and create measurable value

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